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Charles Houston

My Archos 50 Platinum does not respond. What can I do?

It seems to be completely  locked 




Hi Charles I'm having the same problem , would you mind telling me if you got it sorted in the end ?


Charles Houston
Charles Houston
Charles Houston

The power button does not turn the phone on so nothing is displayed; the screen does not come on. It has been charging for 28 hours and there is still no response. I wonder if the battery is defective of the re-charging mechanism is defunct. I noticed that the phone was becoming extremely hot when using the video facility. The phone is only 6 months old, purchased from Archos, France.
Many thanks Grindale.


Hi Charles. Does your phone even turn on? If so, what does it say? Is it asking for any code? A pattern? If a code or pattern unlock is required and you forgot what it is, just do several attempts until an option to enter your Google account is seen on the bottom of your screen. Once you enter your Google account information, your phone should unlock.

If it's something else, please provide additional information on your question so we can try to figure it out.



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