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BlackBerry Q5 review

6.9/10 AVG.
RATING



6.9/10
Informr score
The BlackBerry Q5 currently has an Informr score of 6.9 out of 10. This score is based on our evaluation of 22 sources including reviews from users and the web's most trusted critics.

The "1-Minute" Review

The BlackBerry Q5 maintains the classic BlackBerry look with the square screen and physical keyboard, but drops the trackpad and thumbstick. The phone offers mid-range specs with a 1.2 GHz dual-core processor, 2GB of memory, 8GB of onboard storage and a microSDHC slot expandable up to 32GB. Due to the phone’s decent specs, the new BlackBerry Hub and apps run smoothly on the phone according to PC Advisor.

CNET notes that the Q5, as compared to the Q10, “feels cheaper...The Q5's glossy plastic surfaces are slippery and prone to grease and fingerprints.” In addition, while the Q5 does support a physical QWERTY keyboard, many reviewers found it to be much more difficult to use than previous BlackBerry phones. Ewan Spence of Forbes notes that while the Q5 uses the familiar BlackBerry keyboard layout, the keys themselves have “a lower physical profile [so] it’s harder to hit the right key...when you do not only do you need to ensure that you hit the key dead center for it to register, you’ll also feel the surrounding keys move down very slightly…”

Many reviewers also had screen issues. Since the Q5 utilizes a physical keyboard versus on-screen keyboard, the actual size of the screen is only 3.1 inches. Chris Martin of PC Advisor mentions that it might be difficult for consumers used to larger screens as during their tests they would “often quit out of apps by going too close to the bottom of the screen when scrolling down a page or a list.” Demetrius Crasto of TechShout notes that the screen is also a “smudge magnet.” The screen itself is an IPS LCD display with a 720x720 pixel resolution. According to Engadget despite its small size, the screen has excellent backlighting and good viewing angles.

Overall, most reviewers have found the Q5 to be a rather disappointing addition to the BlackBerry family. ZDNet states that ”...for most the combination of physical keyboard, diminutive screen and limited array of apps may leave them cold.” Softpedia notes that the “...build quality of the phone leaves much to be desired…”

The Good: IPS LCD display offers excellent viewing angles, BlackBerry 10 OS runs smoothly.

The Bad: Difficult to use keyboard, small screen size, poor build quality.


Operating system
BlackBerry
Processor
1.2 GHz
Screen Size
3.1"
Camera
5+ MP


What the Critics Are Saying...


Mobile88

The Q5 is a decent little smartphone. While it doesn’t have any unique features to make it stand out among other average devices, it does its job without a fuss. In a nutshell, if you fancy a touchscreen phone with the added practicality of a QWERTY keyboard, don’t mind the plastic-domin...

- Andre Chan, Mobile88
Tech Ticker

As a device, Q5 has the same things to offer that you’d find in a premium model like the Z10 or the Q10 but the biggest draw of this device is the price. Price was one of the major deterrent for consumers to try out the high-end BB 10 devices but with Q5, there’s a chance he’ll at...

- Kunal Gangar, Tech Ticker
BlackBerryRocks

The BlackBerry Q5 is available across all of the major networks, including Orange and Vodafone, offering users an excellent alternative to the many touchscreen devices currently packing out the market.The multi-purpose Q5 serves as a respectable personal and business phone highlighting BlackBerry&rs...

- Colin, BlackBerryRocks
Softpedia

The Q5 is the answer to BlackBerry fans’ prayers for a cheaper 10 OS device. Even though some may not be content with the build quality of the smartphone, for the time being, this is the cheapest BlackBerry 10 handset that you can buy.I do like the BlackBerry Q5, as it feels good in your hand....

- Softpedia News (Cosmin Vasile), Softpedia
Good E-Reader

When we first got this phone last week, I thought I would hate it. The Blackberry Q10 was a fine phone, but not worth the $900 it was available in Canada to buy off-contract. The Q5 is only a few hundred, and will reel in prior Blackberry users that may have shifted to another phone, because of the...

- Michael Kozlowski, Good E-Reader


Prices (Where to Buy)




Common Questions


BlackBerry released the Q5 on June 20, 2013.


The Q5 price will vary depending on retailer, age, special offers and whether or not it's purchased with a service plan. If purchased with a 2 year service contract for example, you would likely pay much less for the phone itself up front. You can compare BlackBerry Q5 prices from around the web here on The Informr.


We've got you covered! Download a free PDF copy of the BlackBerry Q5 user manual here.


BlackBerry backs up the Q5 with a 2 Years parts & labour warranty.


If your Q5 has problems and is still within its warranty period, you could contact BlackBerry support or the retailer you purchased the phone from. You'll find BlackBerry's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.




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Quick view

Screen Size
3.1"

The BlackBerry Q5's screen size is 3.1 inches with 720 x 720 pixels resolution.

Processor
1.2 GHz

There is a Dual core 1.2 GHz processor (CPU).

OS

The phone runs on the BlackBerry 10 (Update Available: 10.2.1) operating system (OS).

Camera
5+ MP

You can take photos with the phone's onboard 5+ megapixel camera.

There is also a secondary front facing camera with 2+ megapixels resolution.

Storage
8 GB

Internal memory is 8 GB. An external, MicroSD, MicroSDHC (up to 32 GB) expansion slot is available for increased storage capacity.

Battery
2180mAh

The phone is powered by a Lithium-Ion (Li-Ion), 2180 mAh battery. BlackBerry's performance ratings are 871 minutes, 604 minutes Wi-Fi surfing.

BlackBerry Q5 Specs

Overview
Release date June 20, 2013
Regions available USA, Canada, UK, India
Networks
GSM:
850/900/1800/1900 MHz
UMTS:
850/1700/1900/2100 MHz
LTE:
1700/1900/700/850 MHz
Data:
GPRS, EDGE, HSUPA, HSPA+, LTE
SIM card Micro-SIM
Dual SIM No
Operating System BlackBerry 10 (Update Available: 10.2.1)

Compare BlackBerry Smartphones

Processor Dual core 1.2 GHz
Internal Flash Memory 8 GB
RAM 2 GB
ROM No
GPS Type A-GPS
Digital compass Yes
Flightmode Yes
Hearing Aid Compatible Yes
TTY/TDD Yes
Noise Cancellation No
SAR Head: 1.38 W/kg
Body: 0.85 W/kg
Languages English
Manufacturer Warranty 2 Years
Accessories Included AC Charger, Manual, Headset, Data Cable
Power & battery
Type Lithium-Ion (Li-Ion)
Battery Capacity 2180 mAh
Removable Battery No
Wireless Charging No
Fast Charging No
Video Playback Time Up to: 748 minutes
Internet Use (Wi-Fi) Up to: 604 minutes
Internet Use (Celluar) Unknown
Talk Time Up to: 871 minutes
Standby Time Up to: 14 days
Physical Characteristics
Design type Bar
Multi-Use Smart Phone / PDA Yes
Material Plastic
Colors Black, White, Red
Dimensions [H x W x D] 12 x 6.6 x 1.1 cm (4.7 x 2.6 x 0.4 in)
Weight 120 grams
Water Resistant / Waterproof Unknown
Rugged design No
IP Rating No
Antenna Type Internal
Changeable Faceplates No
Display / Screen
Type Color
Technology LCD (IPS)
Colors 16.7 million
Resolution 720 x 720 pixels
Pixel density 329 pixels
Size 3.1 inches
3D No
Secondary Display No
Sensors Ambient Light, Proximity, Motion / Accelerometer, Gyroscope
Graphics Yes
Themes Yes
Backlit Illumination Yes
Zoom / Magnification Yes
Screen Orientation Lock Yes
Multi-Touch Yes
Fingerprint-Resistant Coating No
Additional Display Features Capacitive touch screen
Input / Navigation
Sleep / Wake Key No
Home Key No
Mute Key No
Input Type QWERTY
Navigation Type Touchscreen
Predictive Text Entry Yes
Physical keyboard Yes
Voicemail Key No
Any Key Answer No
Voice Commands Yes
Keypad/Screen Lock Yes
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor No
Call Management
Wi-Fi Calling Unknown
Voice over LTE (VoLTE) Unknown
Contact List Capacity Depends on system memory
Multiple Numbers Per Contact Email address, Other fields
Contact Groups Yes
Auto Answer No
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols POP3, IMAP, SMTP, Microsoft Exchange
Additional Email Features -
Messaging SMS, MMS, Blackberry
Push-to-talk (PTT) No
Connectivity
USB Yes
USB OTG Support No
Infrared No
Bluetooth 4.0
Bluetooth Profiles A2DP, HFP, HSP
Bluetooth Audio Codecs SBC, aptX
WiFi 802.11 b/g/n
WiFi Encryption No
Mobile Hotspot Yes
WiMAX No
Memory Expansion Slot Yes
Expansion Slot Info MicroSD, MicroSDHC (up to 32 GB)
PC Synchronization Yes
TV Out No
DLNA Support Yes
NFC Yes
UMA Support No
Data Tethering Compatibility Yes
Java Applications No
Brew Applications No
ECML / Digital Wallet No
PictBridge No
Camera
Main Camera
Aperture
Unknown
Resolution
5+ megapixels
Dual lens
No
Zoom
5x digital
Flash
Yes (LED)
Additional Rear Camera Info
Auto focus, Geotagging, Image stabilization, Time shift mode
Video Recording Formats
3GP / 3GPP, 3G2 / 3GPP2, H.264 / AVC, MPEG-4, WMV, ASF, XviD, AVI
Video Recording Parameters
Full HD (1920 x 1080 pixels)
Front Camera
Resolution
2+ megapixels
Zoom
3x digital
Additional Front Camera Info
No
Video Recording Parameters
HD (1280 x 720 pixels)
Audio / Video
Audio Playback Yes
Audio Formats AAC, AAC+, AMR, AMR-NB, eAAC+, eAAC, MP3, M4A, WMA, WAV
Radio Yes (FM)
Video Playback Yes
Video Playback Formats 3GP / 3GPP, 3G2 / 3GPP2, ASF, AVI, H.264 / AVC, MPEG-4, WMV, XviD
Mobile TV No
Streaming Video Yes
External Speakers Yes
Headset Jack 3.5mm
Custom Ringtones Yes
Vibration Alert Yes
Downloadable Ringtones Yes
Ringtone Composer No
Ringer ID Yes
Haptic Feedback Vibration No
Speakerphone Yes
Apps
To-Do / Task List Yes
Calendar Yes
World Clock Yes
Alarm Yes
Stop Watch Yes
Timer Yes
Calculator Yes
Currency Converter No
Document Viewer Yes
Viewable document types XLS, PPT, PPTX, DOC, DOCX, PDF
Weather Yes
Stocks No
Maps Yes
NotePad Yes
Voice Memos / Recorder Yes
Games Downloadable
Apps Downloadable, Pre-installed (BlackBerry World, Docs To Go, Facebook, Twitter, LinkedIn, YouTube, Adobe Reader, Foursquare)
Included Software / Apps -
More
Additional comments
Related Links Manual (PDF)
BlackBerry Q5 Reviews
Where to buy BlackBerry Q5
Suggest a correction

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Critic Reviews


Mobile88

While it doesn’t have any unique features to make it stand out among other average devices, it does its job without a fuss

from Mobile88

The Q5 is a decent little smartphone. While it doesn’t have any unique features to make it stand out among other average devices, it does its job without a fuss. In a nutshell, if you fancy a touchscreen phone with the added practicality of a QWERTY keyboard, don’t mind the plastic-do...More

The Q5 is a decent little smartphone. While it doesn’t have any unique features to make it stand out among other average devices, it does its job without a fuss. In a nutshell, if you fancy a touchscreen phone with the added practicality of a QWERTY keyboard, don’t mind the plastic-dominated body, wanted to try the new BlackBerry 10 OS but can’t afford the more expensive Q10, Z10 and the just-announced Z30, then the Q5 is right up your alley.

Read full review

Less

Tech Ticker

The biggest draw of this device is the price

from Tech Ticker

As a device, Q5 has the same things to offer that you’d find in a premium model like the Z10 or the Q10 but the biggest draw of this device is the price. Price was one of the major deterrent for consumers to try out the high-end BB 10 devices but with Q5, there’s a chance he’ll...More

As a device, Q5 has the same things to offer that you’d find in a premium model like the Z10 or the Q10 but the biggest draw of this device is the price. Price was one of the major deterrent for consumers to try out the high-end BB 10 devices but with Q5, there’s a chance he’ll at least give some consideration when they are shopping for their new smartphone. However, there’s also a fact that cannot be unseen at the moment. BlackBerry is in the midst of a crisis and with the future looking uncertain, there’s no guarantee of a sound future for the platform as well as devices powered by the new platform.

Read full review

Less

BlackBerryRocks

A respectable personal and business phone

from BlackBerryRocks

The BlackBerry Q5 is available across all of the major networks, including Orange and Vodafone, offering users an excellent alternative to the many touchscreen devices currently packing out the market.

The multi-purpose Q5 serves as a respectable personal and business phone highlightin...More

The BlackBerry Q5 is available across all of the major networks, including Orange and Vodafone, offering users an excellent alternative to the many touchscreen devices currently packing out the market.

The multi-purpose Q5 serves as a respectable personal and business phone highlighting BlackBerry’s abilities in creating a device to suit your every need.

Read full review

Less

Softpedia

BlackBerry 10 for the masses

from Softpedia

The Q5 is the answer to BlackBerry fans’ prayers for a cheaper 10 OS device. Even though some may not be content with the build quality of the smartphone, for the time being, this is the cheapest BlackBerry 10 handset that you can buy.

I do like the BlackBerry Q5, as it feels good in your hand. However, I still think it’s a bit overpriced for what it has to offer. Obviously, it’s all about the platform under the hood, but if you are still going to ask $450 for it, I expect it to be wrapped in a very nice shell...

More

The Q5 is the answer to BlackBerry fans’ prayers for a cheaper 10 OS device. Even though some may not be content with the build quality of the smartphone, for the time being, this is the cheapest BlackBerry 10 handset that you can buy.

I do like the BlackBerry Q5, as it feels good in your hand. However, I still think it’s a bit overpriced for what it has to offer. Obviously, it’s all about the platform under the hood, but if you are still going to ask $450 for it, I expect it to be wrapped in a very nice shell.

Just like the Q10, BlackBerry Q5 is the spiritual successor of the traditional BlackBerry smartphones that brought glory to the Canadian company a couple of years ago.

Read full review

Less

Good E-Reader

This may be the phone for you if you love physical keyboards, text like crazy, or answer a ton of emails

from Good E-Reader

When we first got this phone last week, I thought I would hate it. The Blackberry Q10 was a fine phone, but not worth the $900 it was available in Canada to buy off-contract. The Q5 is only a few hundred, and will reel in prior Blackberry users that may have shifted to another phone, because of the high costs...

More

When we first got this phone last week, I thought I would hate it. The Blackberry Q10 was a fine phone, but not worth the $900 it was available in Canada to buy off-contract. The Q5 is only a few hundred, and will reel in prior Blackberry users that may have shifted to another phone, because of the high costs.

If you love physical keyboards, text like crazy, or answer a ton of emails, this may be the phone for you. You will not break the bank and it has enough features to suit most peoples needs. For the advanced user, there is an entire new world of app-possibilities out there with sideloading.

Read full review

Less

Mobile Syrup

The Q5 does more things right than wrong

from Mobile Syrup

The BlackBerry Q5 is a strange device, as it doesn’t really fit comfortably in the company’s Canadian lineup. The Z10 is available for around $100 on contract, and the Q10 can be purchased for slightly more depending on carrier and retailer.

It’s great for first-time sma...More

The BlackBerry Q5 is a strange device, as it doesn’t really fit comfortably in the company’s Canadian lineup. The Z10 is available for around $100 on contract, and the Q10 can be purchased for slightly more depending on carrier and retailer.

It’s great for first-time smartphone users, and certainly compelling when compared to the outright price of the Q10. But some providers, like TELUS, are pricing the Q5 higher than many mid-range Android phones (at $450, for example, it is pricier than the Nexus 4), putting it out of reach of many off-contract buyers.

Read full review

Less

Tech Advisor

The Q5 is your best option if you're on a budget

from Tech Advisor

It's a mixed bag when it comes to the BlackBerry Q5. It's cheaper than both the BlackBerry Q10 and Z10 and a lot of its hardware specs are better than we expected. However, build quality isn't inspiring and while BlackBerry 10 is smooth with good features, a shortage of apps remains a downfall.

Read full review

It's a mixed bag when it comes to the BlackBerry Q5. It's cheaper than both the BlackBerry Q10 and Z10 and a lot of its hardware specs are better than we expected. However, build quality isn't inspiring and while BlackBerry 10 is smooth with good features, a shortage of apps remains a downfall.

Read full review

Less

Fone Arena

It is a tough sell when you factor in the competition

from Fone Arena

Having spent some quality time with the phone, we’re still in two minds about the handset. It’s not a bad phone at all per se but is a tough sell when you factor in the competition. BlackBerry’s decision to bring BBM to competing platforms makes recommending the phone even harder....

More

Having spent some quality time with the phone, we’re still in two minds about the handset. It’s not a bad phone at all per se but is a tough sell when you factor in the competition. BlackBerry’s decision to bring BBM to competing platforms makes recommending the phone even harder.

Compared to the keyboards on the Q10 and smart ones on Android, the QWERTY keypad on the BlackBerry Q5 doesn’t feel all that great and only the most ardent fan of physical keypads would select it over others. The app ecosystem too is fairly weak with the app store full of Android ports that just don’t work as well as native applications. Add to that the poor camera and the disappointing amount of built in storage and the BlackBerry Q5 just doesn’t seem very appealing.

Read full review

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The Mobile Indian

A mid-range offering with decent battery and relatively better mobile operating system

from The Mobile Indian

Many would contest the comfort of BlackBerry Q5's keyboard as some love little spaced out keys instead of tightly packed ones. When compared against the Q10, this is certainly the more affordable and powerful BlackBerry smartphone one can move to from the mid-range curves. Provided the powerful h...More

Many would contest the comfort of BlackBerry Q5's keyboard as some love little spaced out keys instead of tightly packed ones. When compared against the Q10, this is certainly the more affordable and powerful BlackBerry smartphone one can move to from the mid-range curves. Provided the powerful hardware, it is certainly in for long run. Offered in Black, White and Red colours, the BlackBerry Q5 may not have that style quotient but certainly the shortcuts would make up for loads of things. One should never miss out on the battery life either.

Read full review

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GSMArena

QWERTY keyboard could be better

The BlackBerry Q5 looks like the classic work phone - it's not fancy, not even pretty, but it gets the job done, plain and simple. Considering where the market is heading though, a Z5 would've made more sense. You know, an affordable full-touch phone to probably try and compete with Android and Windows Phone in the midrange.

Read full review

The BlackBerry Q5 looks like the classic work phone - it's not fancy, not even pretty, but it gets the job done, plain and simple. Considering where the market is heading though, a Z5 would've made more sense. You know, an affordable full-touch phone to probably try and compete with Android and Windows Phone in the midrange.

Read full review

Less



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